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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
1 comment

I signed up for $ 417.

I was told that I am gonna stay at nice resorts.

We are busy people so it’s hard for us to get away.

I tried to get my refund for 7 months and they didn’t give my money back after explaining that my boyfriend got a job and we are not gonna be able to get away at all.

We finally managed to make the time to go away for 3 nights but than I got a job to photograph a Barmitzvah so we had to shorten our trip . I am a professional photographer and I get hired in last minutes.They wanted to charge $ 50 to attend the presentation on another day so we don’t waste half day of our only 1 full day in Orlando. Their answer was pretty much “ no” or pay a fee for it. I am done. They can be happy with my $ 417. Do not make the same mistake. Nice resorts ???? They wanted to make us stay at a very old hotel where nobody wants to stay anymore. They were great and very pushy to make me sign up for that nonsense.

Product or Service Mentioned: Premier Travel Resorts Vacation Package.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from May 23.
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this wasn't the companies fault that you guys couldn't get away ---this review is moreso venting than a company issue.

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